Rizer Chevrolet Buick GMC

Reviews about Rizer Chevrolet Buick GMC

• Mrs Sanders

  May, 22 2018
  ★ ☆ ☆ ☆ ☆
  This place will nickel and dime you like crazy. I had my 2015 Yukon towed to them because it shut off while I was driving it and I couldn't get it running long enough to drive it to the dealership. I was amazed to find out this dealership charged me to tow my vehicle from the front of their service center to the back because they couldn't get it running to drive. Seriously. You just charged me 75. To run the diagnostic test and then they charged me 35. To tow it in the service bay and they still didn't find out what was wrong with it so now I have a bill of 220. For so called diagnostics, towing and labor of them trying to find out what is wrong with my vehicle but I still have a vehicle that's not running so now I will have to have it towed to the dealership that I purchased it from. Stay away from these crooks. Take your vehicle to Charleston or Orangeburg where you will actually get what you paid for. I will never ever do business here and I suggest you do the same if you value your hard earned money.
  
  Update: On yesterday afternoon at 4:55 I had a tow truck company go to pick up my vehicle to have it towed to a competent dealership service center and was told that I couldn't have the vehicle picked up due to them having dropped the fuel tank and the guy who dropped it had left for the day and he wouldn't be back until 8 this morning and he had to put the fuel tank back on the vehicle so my truck wouldn't be ready until around ten or eleven this morning and for me to call before I came by to make sure it was ready. Well I went by there this morning before they were opened and waited until they opened at 8. I could see my vehicle parked in the same spot it was yesterday afternoon not on a lift or anything just parked half way in the bay area, and guess what the fuel tank was still on the vehicle. So they never dropped my fuel tank to test it but lied and said they did. And there was no way they replaced it that quick because they just opened. And to top it all off as I was leaving they were pushing a vehicle in from the parking area to be worked on, but I was charged a towing fee to have my vehicle taken in from the parking lot to the bay area. Now that clearly doesn't make sense when I see you pushing vehicles in. I was told my battery had a dead cell and was no good which I found out was another lie they were using to try and get more money from me. Stay away from these crooks at all costs.

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